@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&display=swap');

:root{
  --navy-900:#0F2238;
  --navy-800:#16314F;
  --navy-700:#1F4E79;
  --blue-600:#2E75B6;
  --blue-100:#E3EEF8;
  --ink:#1B2733;
  --muted:#647184;
  --line:#E2E8F0;
  --bg:#F3F6FA;
  --surface:#FFFFFF;
  --green:#1FAE6D;
  --green-bg:#E6F7EE;
  --red:#E5484D;
  --red-bg:#FDEAEA;
  --amber:#C8860D;
  --amber-bg:#FFF6E0;
  --sidebar-w:268px;
  --radius:10px;
  --shadow:0 1px 2px rgba(16,38,63,.06), 0 8px 24px rgba(16,38,63,.06);
}

*{box-sizing:border-box;}
html,body{margin:0;padding:0;}
body{
  font-family:'Inter',"Segoe UI",Arial,sans-serif;
  background:var(--bg);
  color:var(--ink);
  font-size:14px;
  -webkit-font-smoothing:antialiased;
}
a{color:inherit;}

/* ── Layout general ───────────────────────────────────────────────────── */
.app-shell{
  display:flex;
  min-height:100vh;
}

/* ── Sidebar ──────────────────────────────────────────────────────────── */
.sidebar{
  width:var(--sidebar-w);
  flex-shrink:0;
  background:linear-gradient(190deg,var(--navy-900),var(--navy-800));
  color:#fff;
  display:flex;
  flex-direction:column;
  position:sticky;
  top:0;
  height:100vh;
}

.brand{
  display:flex;
  align-items:center;
  gap:11px;
  padding:22px 20px 18px;
  border-bottom:1px solid rgba(255,255,255,.08);
}
.brand-mark{
  width:36px;
  height:36px;
  border-radius:9px;
  background:linear-gradient(135deg,#3E8FD9,#1F4E79);
  display:flex;
  align-items:center;
  justify-content:center;
  font-weight:800;
  font-size:13px;
  letter-spacing:.5px;
  flex-shrink:0;
  box-shadow:0 4px 10px rgba(0,0,0,.25);
}
.brand-text h1{
  font-size:14.5px;
  margin:0;
  font-weight:700;
  letter-spacing:.2px;
  line-height:1.25;
}
.brand-text span{
  display:block;
  font-size:10.5px;
  color:#9FB8D2;
  margin-top:2px;
  font-weight:500;
  letter-spacing:.2px;
}

.nav-section-label{
  padding:16px 20px 6px;
  font-size:10.5px;
  text-transform:uppercase;
  letter-spacing:.8px;
  color:#7C97B5;
  font-weight:700;
}

.nav-list{
  list-style:none;
  margin:0;
  padding:4px 10px;
  flex:1;
  overflow-y:auto;
}
.nav-list li{ margin-bottom:1px; }
.nav-list li a{
  display:flex;
  align-items:center;
  gap:10px;
  padding:9px 10px;
  color:#C7D6E8;
  text-decoration:none;
  font-size:13px;
  font-weight:500;
  border-radius:7px;
  transition:background .15s, color .15s;
}
.nav-list li a .nav-icon{
  font-size:14px;
  width:18px;
  text-align:center;
  flex-shrink:0;
}
.nav-list li a:hover{
  background:rgba(255,255,255,.07);
  color:#fff;
}
.nav-list li a.active{
  background:var(--blue-600);
  color:#fff;
  font-weight:600;
  box-shadow:0 2px 8px rgba(46,117,182,.45);
}

.sidebar-footer{
  padding:14px 16px 18px;
  border-top:1px solid rgba(255,255,255,.08);
}

.btn-download{
  display:flex;
  align-items:center;
  justify-content:center;
  gap:8px;
  width:100%;
  background:var(--green);
  color:#fff;
  border:none;
  padding:11px 12px;
  border-radius:8px;
  font-size:13px;
  font-weight:600;
  text-decoration:none;
  cursor:pointer;
  transition:filter .15s;
}
.btn-download:hover{ filter:brightness(1.08); }

.btn-secondary{
  display:flex;
  align-items:center;
  justify-content:center;
  gap:6px;
  margin-top:10px;
  font-size:12px;
  color:#9FB8D2;
  text-decoration:none;
  padding:6px 0;
}
.btn-secondary:hover{ color:#fff; }

/* ── Contenido principal ─────────────────────────────────────────────── */
.main{
  flex:1;
  min-width:0;
  padding:0 30px 50px;
}

.topbar{
  display:flex;
  justify-content:space-between;
  align-items:flex-end;
  gap:20px;
  padding:24px 0 18px;
  margin-bottom:6px;
  border-bottom:1px solid var(--line);
}
.breadcrumb{
  font-size:11.5px;
  color:var(--muted);
  font-weight:600;
  text-transform:uppercase;
  letter-spacing:.5px;
  margin-bottom:4px;
}
.topbar h2{
  margin:0;
  font-size:21px;
  font-weight:700;
  color:var(--navy-700);
  letter-spacing:-.2px;
}
.topbar-meta{
  text-align:right;
  font-size:11.5px;
  color:var(--muted);
  line-height:1.6;
  white-space:nowrap;
}
.topbar-meta strong{ color:var(--ink); font-weight:600; }

.flash-box{
  background:var(--amber-bg);
  border:1px solid #F0CA7E;
  color:#7A5300;
  padding:10px 14px;
  border-radius:8px;
  margin:18px 0;
  font-size:13.5px;
}

/* ── Tarjetas KPI (Dashboard) ────────────────────────────────────────── */
.kpi-grid{
  display:grid;
  grid-template-columns:repeat(auto-fit, minmax(160px,1fr));
  gap:14px;
  margin:22px 0 26px;
}
.kpi-card{
  background:var(--surface);
  border-radius:var(--radius);
  box-shadow:var(--shadow);
  padding:16px 18px;
  border-top:3px solid var(--accent, var(--blue-600));
  position:relative;
}
.kpi-card .kpi-icon{
  font-size:18px;
  position:absolute;
  top:14px;
  right:16px;
  opacity:.85;
}
.kpi-card .kpi-value{
  font-size:25px;
  font-weight:800;
  color:var(--navy-700);
  letter-spacing:-.5px;
  font-variant-numeric:tabular-nums;
}
.kpi-card .kpi-label{
  font-size:12px;
  color:var(--muted);
  font-weight:600;
  margin-top:4px;
}

.section-label{
  font-size:13px;
  font-weight:700;
  color:var(--navy-700);
  margin:26px 2px 10px;
}

/* ── Barra de filtros (Detalle Tickets SLA) ─────────────────────────── */
.filter-bar{
  display:flex;
  align-items:flex-end;
  flex-wrap:wrap;
  gap:14px;
  background:var(--surface);
  border-radius:var(--radius);
  box-shadow:var(--shadow);
  padding:14px 18px;
  margin:20px 0 16px;
}
.filter-field{
  display:flex;
  flex-direction:column;
  gap:5px;
  min-width:140px;
}
.filter-field-grow{ flex:1; min-width:160px; }
.filter-field label{
  font-size:11px;
  font-weight:700;
  color:var(--muted);
  text-transform:uppercase;
  letter-spacing:.4px;
}
.filter-field select,
.filter-field input[type=text]{
  border:1px solid var(--line);
  border-radius:7px;
  padding:8px 10px;
  font-size:13px;
  font-family:inherit;
  background:#F8FAFC;
  color:var(--ink);
}
.filter-field select:focus,
.filter-field input[type=text]:focus{
  outline:none;
  border-color:var(--blue-600);
  background:#fff;
}
.btn-filter-reset{
  border:1px solid var(--line);
  background:#fff;
  color:var(--muted);
  font-size:12.5px;
  font-weight:600;
  padding:8px 14px;
  border-radius:7px;
  cursor:pointer;
  height:37px;
}
.btn-filter-reset:hover{ background:#F8FAFC; color:var(--ink); }
.filter-count{
  margin-left:auto;
  font-size:12.5px;
  color:var(--muted);
  font-weight:600;
  white-space:nowrap;
  padding-bottom:9px;
}

/* ── Tabla convertida desde Excel ───────────────────────────────────── */
.table-scroll{
  background:var(--surface);
  border-radius:var(--radius);
  box-shadow:var(--shadow);
  overflow-x:auto;
  padding:6px;
  margin-bottom:24px;
}

table.xl-table{
  border-collapse:collapse;
  width:auto;
  font-size:13px;
}
table.xl-table td{
  border:1px solid var(--line);
  padding:7px 11px;
  vertical-align:middle;
}
table.xl-table tr:hover td{
  filter:brightness(0.985);
}

/* ── Badges de estado (Cumple SLA) ──────────────────────────────────── */
.badge{
  display:inline-flex;
  align-items:center;
  gap:4px;
  padding:3px 10px;
  border-radius:999px;
  font-size:12px;
  font-weight:600;
  white-space:nowrap;
}
.badge-ok{      background:var(--green-bg); color:#147A4D; }
.badge-bad{     background:var(--red-bg);   color:#B3242A; }
.badge-warn{    background:var(--amber-bg); color:#8A5A00; }
.badge-pending{ background:var(--blue-100); color:#2057A6; }

/* ── Página de carga (index) ────────────────────────────────────────── */
.upload-wrap{
  min-height:100vh;
  display:flex;
  align-items:center;
  justify-content:center;
  background:
    radial-gradient(circle at 15% 20%, rgba(255,255,255,.06), transparent 40%),
    linear-gradient(160deg,var(--navy-900),var(--navy-700) 65%, var(--blue-600));
  padding:24px;
}
.upload-card{
  background:#fff;
  border-radius:16px;
  padding:38px 42px 34px;
  width:460px;
  box-shadow:0 20px 60px rgba(0,0,0,.35);
}
.upload-brand{
  display:flex;
  align-items:center;
  gap:12px;
  margin-bottom:22px;
}
.upload-brand .brand-mark{ width:42px; height:42px; font-size:14px; }
.upload-brand h1{
  font-size:17px;
  color:var(--navy-700);
  margin:0;
  font-weight:800;
}
.upload-brand span{
  display:block;
  font-size:11px;
  color:var(--muted);
  font-weight:600;
  margin-top:2px;
}
.upload-card p.lead{
  color:var(--muted);
  font-size:13px;
  line-height:1.5;
  margin:0 0 24px;
}
.field{
  margin-bottom:18px;
}
.field label{
  display:block;
  font-size:12.5px;
  font-weight:700;
  color:var(--ink);
  margin-bottom:8px;
}
.field label .req{
  font-weight:600;
  color:var(--blue-600);
  text-transform:none;
  font-size:11px;
}
.field label .req.opt{ color:var(--muted); }

/* Ocultar el input nativo; se controla todo a través del label-dropzone */
input[type=file]{
  position:absolute;
  width:1px;height:1px;
  opacity:0;
  overflow:hidden;
  z-index:-1;
}

.dropzone{
  display:flex;
  align-items:center;
  gap:14px;
  border:1.5px dashed var(--line);
  border-radius:10px;
  background:#F8FAFC;
  padding:16px 18px;
  cursor:pointer;
  transition:border-color .15s, background .15s;
}
.dropzone:hover{
  border-color:var(--blue-600);
  background:var(--blue-100);
}
.dropzone.dz-drag{
  border-color:var(--blue-600);
  background:var(--blue-100);
}
.dropzone.has-file{
  border-style:solid;
  border-color:var(--green);
  background:var(--green-bg);
}
.dropzone-sm{ padding:13px 18px; }

.dz-icon{
  font-size:22px;
  flex-shrink:0;
}
.dz-text{
  display:flex;
  flex-direction:column;
  gap:2px;
  flex:1;
  min-width:0;
}
.dz-text strong{
  font-size:13px;
  color:var(--ink);
  font-weight:700;
}
.dz-sub{
  font-size:11.5px;
  color:var(--muted);
  font-weight:500;
}
.dz-filename{
  font-size:12px;
  font-weight:600;
  color:#147A4D;
  max-width:140px;
  overflow:hidden;
  text-overflow:ellipsis;
  white-space:nowrap;
  flex-shrink:0;
}
.dropzone.has-file .dz-text strong::after{
  content:" ✓";
  color:var(--green);
}
.field .hint{
  font-size:11px;
  color:var(--muted);
  margin-top:5px;
}
.btn-submit{
  width:100%;
  background:var(--blue-600);
  color:#fff;
  border:none;
  padding:13px;
  border-radius:9px;
  font-size:14px;
  font-weight:700;
  cursor:pointer;
  margin-top:6px;
  transition:background .15s;
}
.btn-submit:hover{ background:var(--navy-700); }